Terms of Service
Effective date: February 19, 2026
1. Acceptance
By accessing or using ClaimGuard, you agree to these Terms. If you do not agree, do not use the service.
2. Service Description
ClaimGuard provides decision-support compliance checks for ambulance claim workflows. ClaimGuard does not submit claims, provide legal advice, provide medical necessity determinations, or replace your billing team.
3. Account Responsibilities
- You are responsible for maintaining account confidentiality and access control.
- You are responsible for the accuracy and legality of data you submit.
- You must use the service in compliance with applicable laws and regulations.
4. Permitted Use
You may use ClaimGuard only for legitimate internal business purposes. You may not reverse engineer, disrupt, abuse, or attempt unauthorized access to the service.
5. Data and Compliance
You remain solely responsible for billing decisions, payer submissions, coding outcomes, and final regulatory compliance. ClaimGuard recommendations are informational and must be reviewed by your organization.
6. Fees and Commercial Terms
Pricing and commercial terms are governed by your order form, invoice, or separate written agreement with ClaimGuard. Unless otherwise stated, fees are non-refundable after service delivery begins.
7. Intellectual Property
ClaimGuard and associated content, software, branding, and materials are protected by applicable intellectual property laws. No rights are granted except as expressly stated in these Terms.
8. Disclaimers
The service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, ClaimGuard disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the fullest extent permitted by law, ClaimGuard is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill arising from use of the service.
10. Termination
We may suspend or terminate access where necessary to protect the service, enforce these Terms, or comply with law. You may stop using the service at any time.
11. Changes to Terms
We may update these Terms from time to time. Continued use after updates means you accept the revised Terms.
12. Contact
Questions about these Terms can be sent via our contact page.