We are actively looking for pilot partners to shape the product with us - click here to apply.We are actively looking for pilot partners to shape the product with us - click here to apply.We are actively looking for pilot partners to shape the product with us - click here to apply.
ClaimGuardAccess App

Privacy Policy

Effective date: February 19, 2026

1. Overview

ClaimGuard provides a pre-submission compliance support platform for ambulance billing workflows. This policy explains what information we collect, how we use it, and the choices available to you.

2. Information We Collect

  • Contact details submitted through our website form (name, work email, company, role, claim volume).
  • Account details for authenticated users (email and authentication session identifiers).
  • Operational metadata (IP address, user agent, referral path, timestamps) for security and abuse prevention.
  • Application records you create while using the product, including claim-related compliance data.

3. How We Use Information

  • To respond to contact requests and provide onboarding information.
  • To operate, secure, and improve the ClaimGuard service.
  • To send transactional communications related to your request or account.
  • To detect misuse, fraud, and unauthorized access attempts.

4. Legal Basis

We process personal data where necessary to provide requested services, pursue legitimate business interests, comply with legal obligations, or where consent has been provided.

5. Sharing

We do not sell personal data. We share information only with infrastructure and communication providers needed to deliver our services (for example hosting, database, and email delivery), and only under appropriate contractual and security controls.

6. Retention

We retain information for as long as needed for service delivery, legal compliance, dispute resolution, and security purposes. Retention periods may vary by data category and account status.

7. Security

We use reasonable technical and organizational safeguards, including transport encryption and access controls. No system is guaranteed to be fully secure, but we continuously work to reduce risk.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise a request, contact us at contact@claimguard-billing.com.

9. Contact

For privacy questions, visit our contact page.